Customer Care

Everything you need to know about your AveraStore experience.

Shipping Information

We offer complimentary standard shipping on all orders over $300. Standard delivery typically takes 3-5 business days within the contiguous United States.

For expedited service, we offer Next Day and Two-Day shipping options at checkout. Orders placed before 1 PM EST Monday-Friday will be processed the same day.

International shipping is available to select countries. Duties and taxes are calculated at checkout and paid upfront, ensuring no hidden fees upon delivery.

Returns & Exchanges

We accept returns within 30 days of the delivery date. Items must be unworn, unwashed, and have all original tags attached.

To initiate a return or exchange, please log into your account or use our guest return portal. A pre-paid return label will be provided. Please note that a $10 restocking fee will be deducted from your refund for standard returns.

Final sale items, intimates, and personalized products are not eligible for return or exchange.